Terms of Service v1.0

Published: December 16, 2025

IMPORTANT NOTICE: PLEASE READ THIS AGREEMENT CAREFULLY. BY USING OUR SERVICES, YOU AGREE TO BINDING ARBITRATION (SECTION 16.2) AND WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS (SECTION 16.5) AND YOUR RIGHT TO A JURY TRIAL (SECTION 16.6). THESE PROVISIONS AFFECT YOUR LEGAL RIGHTS.

1. Introduction and Acceptance of Terms

1.1 Agreement
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Client," "you," "your") and Prezlo, a service operated by Ideal Conclusions Inc, an Arizona S-Corporation ("Company," "we," "us," "our") governing your use of our website development services, including but not limited to landing page design, web hosting, domain registration, and related services (collectively, the "Services").

1.2 Acceptance
By placing an order, making a payment, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

1.3 Electronic Agreement and Consent
BY CLICKING "I AGREE," "ACCEPT," "SUBMIT," OR ANY SIMILAR BUTTON, OR BY COMPLETING THE CHECKOUT PROCESS, CLIENT EXPRESSLY ACKNOWLEDGES AND AGREES THAT: (A) CLIENT HAS READ AND UNDERSTANDS THESE TERMS IN THEIR ENTIRETY; (B) CLIENT INTENDS TO BE LEGALLY BOUND BY THESE TERMS; (C) CLIENT'S ELECTRONIC ACCEPTANCE CONSTITUTES A VALID, BINDING SIGNATURE WITH THE SAME LEGAL FORCE AND EFFECT AS A HANDWRITTEN SIGNATURE; AND (D) CLIENT WAIVES ANY DEFENSE THAT THESE TERMS ARE NOT ENFORCEABLE DUE TO THEIR ELECTRONIC NATURE.

1.4 Modifications
We reserve the right to modify these Terms at any time. Changes SHALL become effective immediately upon posting to our website. While we may endeavor to notify Clients of material changes via email, Client's sole responsibility is to review the Terms periodically. Client's continued use of the Services following any modification SHALL constitute Client's binding acceptance of the modified Terms. THE COMPANY'S FAILURE TO PROVIDE ACTUAL NOTICE SHALL NOT AFFECT THE ENFORCEABILITY OF ANY MODIFICATIONS.

2. Services Description

2.1 Standard Landing Page Package
The standard landing page package ("Standard Package") includes the following deliverables. Pricing is displayed at checkout and may vary; any work beyond the scope described below may be quoted separately.

Included in Standard Package:

  • One (1) single-page responsive website (landing page) using standard web technologies
  • A reasonable number of content sections appropriate for a landing page, as determined by the Company based on Client's stated preferences and industry best practices
  • Mobile-responsive design that adapts to common screen sizes
  • Basic contact form with standard email submission functionality
  • Integration of Client-provided content (text and images) into the design
  • Basic on-page SEO setup (meta titles, descriptions)
  • Compatibility with current versions of major browsers (Chrome, Firefox, Safari, Edge) at time of delivery
  • Source code files upon project completion, delivered in organized, editable format
  • One (1) round of revisions based on initial design feedback, subject to the scope limitations in Section 5

Scope Clarification: The Standard Package is designed for straightforward, informational landing pages. The specific implementation details (layout, styling, animations) are at our creative discretion based on Client's stated preferences and industry best practices. Any functionality, features, or complexity beyond what is typical for a standard landing page may be quoted separately.

Included Services (Optional Use):
The Standard Package includes the following services at no additional cost. Client may choose to utilize or decline any of these included services:

Initial Logo Design: One (1) initial logo concept with up to two (2) minor revisions. Client may use their own logo or proceed without a logo. If Client utilizes this service, the specifications in Section 2.3 apply.

Domain Registration: One (1) year of domain registration for a standard TLD (.com, .net, .org). Client may claim a free domain or use the subdomain provided with hosting. Different domain extensions may have different pricing. Domain renewals after the first year will be at the then-current rates. If Client utilizes this service, the domain provisions below apply.

DOMAIN OWNERSHIP AND RESPONSIBILITY: THE COMPANY PROVIDES DOMAIN MANAGEMENT SERVICES AS AN INTERMEDIARY ONLY. Domains are registered in Client's name through a third-party registrar. Client retains beneficial ownership and transfer rights. CLIENT ACKNOWLEDGES AND AGREES THAT:

  • (a) THE COMPANY ACTS SOLELY AS AN INTERMEDIARY AND IS NOT THE DOMAIN REGISTRAR;
  • (b) Client is the beneficial owner of the domain, but administrative access is provided through the Company's platform;
  • (c) Client may manage domain renewal and auto-renewal settings through the Company's platform;
  • (d) Client is solely responsible for ensuring timely renewal of the domain, including payment of all applicable renewal fees;
  • (e) The Company may send courtesy renewal reminders but FAILURE TO SEND OR CLIENT'S FAILURE TO RECEIVE SUCH REMINDERS SHALL NOT CREATE ANY LIABILITY FOR THE COMPANY;
  • (f) THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS, EXPIRATION, SUSPENSION, TRANSFER, HIJACKING, OR UNAVAILABILITY OF ANY DOMAIN FOR ANY REASON, INCLUDING BUT NOT LIMITED TO: CLIENT'S FAILURE TO RENEW, EXPIRED PAYMENT METHODS, REGISTRAR ERRORS OR INSOLVENCY, DOMAIN DISPUTES, UDRP PROCEEDINGS, LEGAL ACTIONS, CYBERSQUATTING, DNS FAILURES, OR CHANGES IN REGISTRAR POLICIES;
  • (g) Client is solely responsible for compliance with ICANN policies and registrar terms of service, which are incorporated by reference and available upon request;
  • (h) Upon request, the Company will provide Client with registrar account credentials or transfer authorization codes within a reasonable timeframe to enable Client's direct management or transfer of the domain;
  • (i) The Company shall not unreasonably withhold or delay provision of transfer authorization codes.

Web Hosting: One (1) year of basic web hosting services. Hosting renewals after the first year will be at the then-current rates. By enabling auto-renewal, Client authorizes the Company to charge Client's payment method on file at the then-current renewal rate.

2.2 Exclusions from Standard Package
The following items are expressly NOT included in the Standard Package and may be quoted separately:

  • Multiple pages beyond the single landing page
  • E-commerce functionality or payment processing integration
  • Custom web applications or software development
  • Database development or integration
  • User authentication systems or member portals
  • Third-party API integrations (beyond basic contact form)
  • Content creation, copywriting, or content strategy
  • Professional photography or stock image licensing
  • Video production or animation
  • Ongoing maintenance or updates after project completion
  • Search engine optimization (SEO) beyond basic on-page setup
  • Social media integration beyond simple link icons
  • Email marketing setup or automation
  • Custom functionality not explicitly described in Section 2.1
  • Additional design revisions beyond those specified
  • Rush delivery or expedited timelines
  • Multilingual or translation services
  • Web accessibility compliance (WCAG, ADA, or similar standards)

2.3 Logo Design Specifications
If Client utilizes the Initial Logo Design service:

  • Client will receive one (1) initial logo concept
  • Up to two (2) minor revisions are included (color adjustments, minor text changes)
  • Additional concepts, major redesigns, or extensive revisions may be quoted separately
  • Logo files delivered in standard web formats (PNG, SVG)
  • Print-ready files (CMYK, high-resolution) available for additional fee if requested
  • Logo customizations or new versions after project completion may be quoted separately

3. Payment Terms

3.1 Pricing and Payment

  • All prices are quoted in United States Dollars (USD) unless otherwise specified
  • Payment is due in full at the time of order placement
  • We accept major credit cards and other payment methods as displayed at checkout
  • All payments are processed securely through Stripe and are made to Ideal Conclusions Inc

3.2 Taxes

  • Prices do not include applicable taxes, duties, or government fees
  • Client is responsible for all applicable taxes based on their jurisdiction

3.3 Currency and Exchange Rates

  • International Clients are responsible for any currency conversion fees or exchange rate differences charged by their financial institution

4. Project Process and Timeline

4.1 Project Commencement

  • Work will commence upon receipt of full payment and all required materials from Client
  • We do not guarantee specific delivery dates or timelines
  • Project timelines are estimates only and may vary based on complexity, Client responsiveness, and our current workload

4.2 Client Responsibilities
Client SHALL:

  • (a) Provide all necessary content, images, logos, and brand materials within seven (7) business days of Company's request;
  • (b) Respond to all communications and feedback requests within five (5) business days;
  • (c) Provide clear, consolidated feedback during revision rounds in a single comprehensive document;
  • (d) Obtain and maintain all necessary rights, licenses, and permissions for any content provided to the Company;
  • (e) Designate a single authorized point of contact for all project communications;
  • (f) Review all content displayed on the website and verify its accuracy prior to approval;
  • (g) Secure access to their account and prevent unauthorized access to their projects.

All communications made through the Company's project discussion platform shall be deemed authorized on behalf of Client. CLIENT IS SOLELY RESPONSIBLE FOR SECURING ACCESS TO THEIR ACCOUNT AND THE COMPANY SHALL NOT BE LIABLE FOR UNAUTHORIZED ACCESS OR COMMUNICATIONS RESULTING FROM CLIENT'S FAILURE TO MAINTAIN ACCOUNT SECURITY.

FAILURE TO COMPLY WITH ANY OF THE FOREGOING OBLIGATIONS SHALL CONSTITUTE A MATERIAL BREACH OF THESE TERMS.

4.3 Delays and Project Abandonment

(a) Delays caused by Client's failure to provide materials or feedback may extend the project timeline indefinitely at the Company's discretion.

(b) If Client fails to respond to communications or provide required materials for thirty (30) calendar days, the project SHALL be deemed suspended. The Company may, but is not obligated to, send notice to Client's email address on file.

(c) If Client remains unresponsive for an additional fourteen (14) calendar days following suspension, the project SHALL be deemed ABANDONED. THE COMPANY IS NOT REQUIRED TO PROVIDE NOTICE OF ABANDONMENT; Client's failure to meet the response obligations set forth in Section 4.2 shall be sufficient basis for abandonment. Upon abandonment:

  • (i) All work completed to date becomes the sole property of the Company;
  • (ii) Client forfeits all rights to deliverables, including partial work;
  • (iii) No refunds will be issued;
  • (iv) The Company may delete all project files and data without further notice;
  • (v) Reactivation of abandoned projects, if accepted by the Company in its sole discretion, will require a new order and full payment.

(d) Projects suspended for more than ninety (90) days may be quoted separately to resume due to software updates, changed circumstances, or resource reallocation.

(e) We are not responsible for delays caused by circumstances beyond our reasonable control.

5. Revisions and Changes

5.1 Included Revisions

  • The Standard Package includes one (1) round of revisions
  • Revision requests must be submitted within fourteen (14) days of receiving the initial design
  • Revision requests should be consolidated into a single, comprehensive feedback document

5.2 Scope of Revisions
Included revisions cover:

  • Color adjustments within the existing design framework
  • Text or content changes (using Client-provided content)
  • Minor layout adjustments
  • Image swaps (using Client-provided images)

5.3 Additional Revisions and Changes
The following are NOT considered standard revisions and may be quoted separately at the Company's discretion:

  • Changes to the approved design concept or direction
  • Requests for multiple design concepts or alternatives
  • Structural changes to the page layout
  • Addition of new sections or features
  • Changes requested after final approval
  • Changes to previously approved elements
  • Scope changes or feature additions not in the original order

5.4 Additional Revision Fees

  • Additional revision rounds may be purchased at our then-current rates
  • All additional work will be quoted before commencement
  • Payment for additional work is due upon invoice

5.5 Automatic Approval
IF CLIENT FAILS TO PROVIDE FEEDBACK OR REVISION REQUESTS WITHIN FOURTEEN (14) CALENDAR DAYS OF RECEIVING DESIGN DELIVERABLES, THE DESIGN SHALL BE AUTOMATICALLY AND IRREVOCABLY DEEMED APPROVED AND ACCEPTED BY CLIENT WITHOUT FURTHER ACTION REQUIRED BY THE COMPANY. The Company may, but is not obligated to, send a courtesy reminder before automatic approval takes effect; however, FAILURE TO SEND OR CLIENT'S FAILURE TO RECEIVE SUCH REMINDER SHALL NOT AFFECT THE VALIDITY OF AUTOMATIC APPROVAL. Once approved (whether expressly by Client or automatically under this Section), the deliverables shall be considered final and any subsequent changes may be quoted separately.

6. Intellectual Property

6.1 Client Content
Client retains ownership of all content, images, logos, and materials provided to us.

CLIENT WARRANTS AND REPRESENTS THAT:

  • (a) Client owns or has obtained valid, transferable licenses for ALL materials provided, including but not limited to text, images, photographs, graphics, videos, and fonts;
  • (b) All stock images or third-party assets provided by Client are properly licensed for web use and the intended commercial purpose;
  • (c) No materials provided infringe any copyright, trademark, patent, trade secret, privacy right, publicity right, or other intellectual property or proprietary right of any third party;
  • (d) Client has obtained all necessary model releases, property releases, and permissions for any individuals or properties depicted in provided materials.

THE COMPANY DOES NOT VERIFY LICENSING OR OWNERSHIP OF CLIENT-PROVIDED MATERIALS. CLIENT SHALL IRREVOCABLY INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS, DAMAGES, FINES, OR EXPENSES (INCLUDING ATTORNEYS' FEES) ARISING FROM INFRINGEMENT OR MISUSE OF CLIENT-PROVIDED CONTENT.

6.2 Content Review and Approval
CLIENT IS SOLELY RESPONSIBLE FOR REVIEWING ALL CONTENT DISPLAYED ON THE WEBSITE PRIOR TO APPROVAL. The Company does not independently verify the accuracy, legality, or appropriateness of Client-provided content. Client's approval of the website (whether express or automatic under Section 5.5) constitutes Client's representation that all content is accurate, lawful, and authorized for use. THE COMPANY SHALL NOT BE LIABLE FOR ANY CLAIMS ARISING FROM CONTENT DISPLAYED ON THE WEBSITE, INCLUDING BUT NOT LIMITED TO ERRORS, OMISSIONS, OR INACCURACIES IN CLIENT-PROVIDED OR CLIENT-APPROVED CONTENT.

6.3 Deliverables
Upon full payment:

  • Client receives full ownership of the delivered website design and all custom code created specifically for Client's project
  • This ownership is perpetual, irrevocable, and freely transferable
  • Source code files are provided for Client's unrestricted use, modification, and distribution
  • We retain a non-exclusive right to use the work in our portfolio and marketing materials

6.4 Third-Party Elements

  • The website may include third-party elements (fonts, icons, libraries) subject to their respective licenses
  • Client is responsible for maintaining compliance with third-party license terms

6.5 Logo Ownership and Disclaimer
If Client utilizes the Initial Logo Design service:

  • (a) Upon full payment, Client receives ownership of the final approved logo design;
  • (b) We retain the right to display the logo in our portfolio;
  • (c) Preliminary concepts and unused designs remain our property.

TRADEMARK DISCLAIMER: THE COMPANY DOES NOT CONDUCT TRADEMARK SEARCHES OR PROVIDE LEGAL OPINIONS REGARDING TRADEMARK AVAILABILITY OR REGISTRABILITY. CLIENT IS SOLELY RESPONSIBLE FOR:

  • (i) Conducting appropriate trademark searches before adopting the logo;
  • (ii) Ensuring the logo does not infringe any existing trademarks, trade dress, or intellectual property rights;
  • (iii) Registering the logo as a trademark if desired;
  • (iv) Defending against any third-party intellectual property claims.

CLIENT SHALL INDEMNIFY AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS, DAMAGES, OR EXPENSES ARISING FROM TRADEMARK INFRINGEMENT OR INTELLECTUAL PROPERTY DISPUTES RELATED TO THE LOGO DESIGN.

6.6 Feedback and Suggestions
Any feedback, suggestions, ideas, or recommendations provided by Client regarding the Services or deliverables ("Feedback") shall become the exclusive property of the Company. Client hereby assigns to the Company all right, title, and interest in such Feedback without any obligation of compensation, attribution, or accounting. The Company may use, implement, or incorporate such Feedback into future projects or services without restriction.

6.7 Source Code Delivery and Disclaimer
Source code files are delivered "AS-IS" for Client's use. THE COMPANY MAKES NO WARRANTIES REGARDING THE SOURCE CODE, INCLUDING BUT NOT LIMITED TO:

  • (a) Fitness for purposes beyond the original project scope;
  • (b) Security against future vulnerabilities or exploits;
  • (c) Compatibility with Client's development environment or tools;
  • (d) Maintainability, scalability, or extensibility;
  • (e) Compliance with any particular coding standards or frameworks.

THE COMPANY SHALL HAVE NO OBLIGATION TO:

  • (i) Provide documentation beyond the delivered files;
  • (ii) Provide training or support for code modification;
  • (iii) Update code for security patches or vulnerability fixes discovered after delivery;
  • (iv) Assist with debugging or troubleshooting Client modifications.

CLIENT ASSUMES ALL RISK ASSOCIATED WITH MODIFICATION, DEPLOYMENT, OR USE OF THE SOURCE CODE BEYOND THE ORIGINAL DELIVERED CONFIGURATION.

7. Warranties and Disclaimers

7.1 Limited Warranty
The Company warrants solely that:

  • (a) The delivered website will materially conform to the specifications set forth in Section 2.1 for a period of thirty (30) days from delivery ("Warranty Period"); and
  • (b) The website will be compatible with the then-current stable release versions of Chrome, Firefox, Safari, and Edge browsers at time of delivery.

CLIENT'S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF THIS WARRANTY SHALL BE, AT THE COMPANY'S SOLE OPTION, REPAIR OR RE-PERFORMANCE OF THE NON-CONFORMING DELIVERABLE. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES.

7.2 Hosting Service Period

  • If Client utilizes the Web Hosting service, hosting is provided for a period of one (1) year from the date of activation
  • Hosting renewal notices may be sent to Client's email address prior to expiration; however, FAILURE TO SEND OR CLIENT'S FAILURE TO RECEIVE SUCH NOTICES SHALL NOT CREATE ANY LIABILITY FOR THE COMPANY
  • Continued hosting after the initial one-year period requires renewal at the then-current rates
  • By enabling auto-renewal, Client authorizes the Company to charge Client's payment method on file at the then-current renewal rate
  • Failure to renew hosting may result in website downtime or data loss; we are not responsible for any such losses
  • Hosting services are provided on a best-effort basis; we do not guarantee specific uptime percentages

THE COMPANY SHALL NOT BE LIABLE FOR ANY SERVICE INTERRUPTIONS, DOWNTIME, DATA LOSS, OR PERFORMANCE DEGRADATION RESULTING FROM, BUT NOT LIMITED TO: (A) SCHEDULED OR EMERGENCY MAINTENANCE; (B) DISTRIBUTED DENIAL OF SERVICE (DDoS) ATTACKS OR OTHER MALICIOUS ACTIVITIES; (C) FAILURES OF THIRD-PARTY HOSTING INFRASTRUCTURE, INTERNET SERVICE PROVIDERS, OR TELECOMMUNICATIONS PROVIDERS; (D) HARDWARE OR SOFTWARE FAILURES; (E) FORCE MAJEURE EVENTS; OR (F) CLIENT'S FAILURE TO MAINTAIN PROPER SECURITY MEASURES. CLIENT ACKNOWLEDGES AND AGREES THAT THE HOSTING SERVICES ARE PROVIDED WITHOUT ANY SERVICE LEVEL AGREEMENT (SLA) AND WITHOUT ANY GUARANTEE OF UPTIME, AVAILABILITY, OR PERFORMANCE.

7.3 Data and Backups

  • Client is solely responsible for maintaining independent backups of all website files and data
  • Upon hosting expiration, the Company may retain, archive, or delete website data at its sole discretion. The Company reserves the right to delete data at any time following expiration without notice or liability. Any retention of data following expiration is a courtesy and does not create any obligation to continue such retention.
  • Client may request a copy of their website files at any time during active hosting
  • We are not responsible for any data loss resulting from failure to renew hosting or maintain backups

7.4 Warranty Exclusions
This warranty does not cover:

  • (a) Issues arising from Client modifications to the code;
  • (b) Issues caused by third-party hosting, software, or services;
  • (c) Issues arising from Client's failure to maintain the website;
  • (d) Browser updates or changes released after delivery;
  • (e) Compatibility with browsers not specified in Section 2.1;
  • (f) Compatibility issues arising from browser updates, security patches, or version changes released after the date of delivery;
  • (g) Deprecation or discontinuation of web technologies, frameworks, or libraries used in the website;
  • (h) Changes in web standards, protocols, or best practices;
  • (i) New device types, screen sizes, or operating systems released after delivery;
  • (j) Performance degradation resulting from increased website traffic or content volume.

THE COMPANY HAS NO OBLIGATION TO UPDATE, MAINTAIN, OR MODIFY THE DELIVERED WEBSITE TO ACCOMMODATE TECHNOLOGICAL CHANGES OCCURRING AFTER PROJECT COMPLETION UNLESS SEPARATELY CONTRACTED AND COMPENSATED.

7.5 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.6 No Guarantee of Results
We do not guarantee:

  • Any specific business results, revenue, or conversions
  • Search engine rankings or visibility
  • Website traffic or performance metrics
  • Compatibility with future technologies or platforms

SPECIFICALLY REGARDING SEO: The basic on-page SEO setup included in the Standard Package consists solely of meta titles and descriptions. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES THAT SUCH SETUP WILL RESULT IN ANY SEARCH ENGINE RANKING, INDEXING, OR VISIBILITY. Search engine algorithms are proprietary, constantly changing, and beyond the Company's control. CLIENT ACKNOWLEDGES THAT SEO RESULTS DEPEND ON NUMEROUS FACTORS OUTSIDE THE SCOPE OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO CONTENT QUALITY, DOMAIN AUTHORITY, BACKLINKS, COMPETITION, AND SEARCH ENGINE ALGORITHM CHANGES.

7.7 Domain Services Disclaimer
THE COMPANY PROVIDES DOMAIN MANAGEMENT SERVICES AS AN INTERMEDIARY THROUGH THIRD-PARTY REGISTRARS. THE COMPANY MAKES NO WARRANTIES REGARDING DOMAIN AVAILABILITY, REGISTRATION SUCCESS, CONTINUED REGISTRATION, OR PROTECTION FROM THIRD-PARTY CLAIMS.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL THE COMPANY BE LIABLE FOR:

  • (a) Loss of domain registration due to expiration, non-renewal, or failure to renew;
  • (b) Domain theft, hijacking, or unauthorized transfers;
  • (c) Domain disputes, including UDRP or URS proceedings;
  • (d) Registrar errors, failures, or insolvency;
  • (e) DNS propagation delays or failures;
  • (f) Loss of business, revenue, goodwill, or any consequential damages arising from domain unavailability;
  • (g) Any action or inaction by the third-party registrar.

CLIENT SHALL INDEMNIFY AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS ARISING FROM OR RELATED TO CLIENT'S DOMAIN REGISTRATION, INCLUDING BUT NOT LIMITED TO TRADEMARK OR INTELLECTUAL PROPERTY DISPUTES INITIATED BY THIRD PARTIES.

7.8 Hosting Content and Security Disclaimer
CLIENT IS SOLELY RESPONSIBLE FOR ALL CONTENT HOSTED ON THE WEBSITE AND FOR MAINTAINING APPROPRIATE SECURITY MEASURES. THE COMPANY SHALL NOT BE LIABLE FOR:

  • (a) Security breaches, hacking, malware infections, or unauthorized access to Client's website or data, regardless of cause;
  • (b) Content posted by Client or third parties through Client's website;
  • (c) DMCA takedown notices, copyright claims, or intellectual property disputes related to hosted content;
  • (d) Suspension or termination of hosting services due to violation of the underlying hosting provider's Acceptable Use Policy or Terms of Service;
  • (e) Data breaches or unauthorized disclosure of personal information collected through Client's website;
  • (f) Any fines, penalties, or legal costs arising from Client's failure to comply with applicable data protection laws (including but not limited to GDPR, CCPA, or similar regulations).

THE COMPANY RESERVES THE ABSOLUTE RIGHT, IN ITS SOLE AND EXCLUSIVE DISCRETION, TO IMMEDIATELY SUSPEND OR TERMINATE HOSTING SERVICES WITHOUT NOTICE OR REFUND IF CLIENT'S WEBSITE: (i) IS COMPROMISED BY MALWARE OR USED IN MALICIOUS ACTIVITIES; (ii) RECEIVES DMCA TAKEDOWN NOTICES; (iii) VIOLATES ANY APPLICABLE LAW; OR (iv) VIOLATES THE UNDERLYING HOSTING PROVIDER'S TERMS OF SERVICE.

7.9 Contact Form and Email Disclaimer
THE COMPANY PROVIDES CONTACT FORM FUNCTIONALITY AS A CONVENIENCE AND MAKES NO WARRANTIES REGARDING:

  • (a) Successful delivery of form submissions to Client's designated email address;
  • (b) Email deliverability, including messages filtered as spam or blocked by email providers;
  • (c) Data integrity or preservation of form submissions;
  • (d) Protection against form spam, bot submissions, or malicious input.

CLIENT ACKNOWLEDGES THAT THE COMPANY SHALL NOT BE LIABLE FOR ANY LOST BUSINESS OPPORTUNITIES, LEADS, OR COMMUNICATIONS RESULTING FROM FAILED FORM SUBMISSIONS OR EMAIL DELIVERY ISSUES.

CLIENT IS SOLELY RESPONSIBLE FOR: (i) COMPLYING WITH ALL APPLICABLE DATA PROTECTION AND PRIVACY LAWS REGARDING INFORMATION COLLECTED THROUGH THE CONTACT FORM; (ii) PROVIDING APPROPRIATE PRIVACY NOTICES TO WEBSITE VISITORS; AND (iii) IMPLEMENTING ADDITIONAL SPAM PROTECTION IF DESIRED.

7.10 Third-Party Services and Dependencies
THE SERVICES MAY RELY UPON OR INTEGRATE WITH THIRD-PARTY SERVICES, PLATFORMS, AND PROVIDERS, INCLUDING BUT NOT LIMITED TO PAYMENT PROCESSORS, HOSTING PROVIDERS, DOMAIN REGISTRARS, CONTENT DELIVERY NETWORKS, EMAIL SERVICES, AND SOFTWARE LIBRARIES (COLLECTIVELY, "THIRD-PARTY SERVICES").

THE COMPANY SHALL NOT BE LIABLE FOR ANY FAILURE, INTERRUPTION, ERROR, DELAY, OR DEFICIENCY IN THE SERVICES CAUSED BY OR ATTRIBUTABLE TO ANY THIRD-PARTY SERVICE, INCLUDING BUT NOT LIMITED TO:

  • (a) Payment processing failures or delays by Stripe or other payment processors;
  • (b) Hosting provider outages, maintenance, or service terminations;
  • (c) Domain registrar errors, policy changes, or insolvency;
  • (d) CDN or DNS failures;
  • (e) Changes, deprecation, or discontinuation of third-party APIs or libraries;
  • (f) Security breaches at third-party providers.

CLIENT'S SOLE REMEDY FOR ISSUES ARISING FROM THIRD-PARTY SERVICES SHALL BE AGAINST THE APPLICABLE THIRD-PARTY PROVIDER DIRECTLY.

7.11 Accessibility Disclaimer
THE STANDARD PACKAGE DOES NOT INCLUDE COMPLIANCE WITH WEB CONTENT ACCESSIBILITY GUIDELINES (WCAG), AMERICANS WITH DISABILITIES ACT (ADA), OR ANY OTHER ACCESSIBILITY STANDARDS OR REGULATIONS.

THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCESSIBILITY OF THE DELIVERED WEBSITE TO USERS WITH DISABILITIES. CLIENT IS SOLELY RESPONSIBLE FOR:

  • (a) Determining applicable accessibility requirements for Client's industry and jurisdiction;
  • (b) Requesting and separately contracting for accessibility compliance if required;
  • (c) Conducting accessibility audits and remediation;
  • (d) Defending against and resolving any accessibility-related claims or lawsuits.

CLIENT SHALL INDEMNIFY AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS, FINES, OR DAMAGES ARISING FROM ACCESSIBILITY NON-COMPLIANCE.

8. Limitation of Liability

8.1 Limitation
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PREZLO, IDEAL CONCLUSIONS INC, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Maximum Liability
OUR TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8.3 Essential Purpose
THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

9. Refund Policy

9.1 Before Work Commences

  • Full refund available if requested before any design work has begun
  • Refund requests must be submitted in writing to support@prezlo.live

9.2 After Work Commences
Once design work has begun, no refunds are available except in special circumstances when expressly permitted by the Company at its sole discretion. The Company is under no obligation to issue refunds for any reason after work has commenced.

9.3 Company Discretion
Any refund issued after work has commenced is a matter of Company goodwill and does not establish any precedent, policy, or obligation for future transactions.

9.4 Included Services

  • Domain registration fees are non-refundable once the domain has been registered or activated
  • Hosting fees are non-refundable once hosting services have been activated
  • Logo design fees are non-refundable once concepts have been delivered

9.5 Disputes

  • Payment disputes or chargebacks filed without first contacting us may result in immediate project termination
  • We reserve the right to pursue all available remedies for fraudulent chargebacks

10. Termination

10.1 Termination by Client

  • Client may terminate at any time by providing written notice
  • Refunds are subject to Section 9 of these Terms
  • Client forfeits any undelivered work upon termination

10.2 Termination by Company
The Company may terminate this Agreement immediately and without prior notice if:

  • (a) Client breaches any provision of these Terms;
  • (b) Client fails to provide required materials or respond to communications as required by Section 4.2;
  • (c) Client engages in conduct that the Company, in its sole and exclusive discretion, determines to be abusive, threatening, harassing, defamatory, or otherwise inappropriate, including but not limited to verbal abuse, threats of legal action made in bad faith, or repeated frivolous complaints;
  • (d) Client initiates a payment dispute, chargeback, or reversal without first providing written notice to the Company and allowing ten (10) business days to resolve the matter;
  • (e) Client becomes insolvent, files for bankruptcy, or has a receiver appointed.

10.3 Refunds Upon Termination

  • If we terminate due to Client breach, no refund will be provided
  • If we terminate for reasons other than Client breach, refunds are subject to Section 9 of these Terms

10.4 Effects of Termination
Upon termination:

  • All outstanding invoices become immediately due
  • Client loses access to any undelivered work

10.5 Survival
The following provisions shall survive termination or expiration of these Terms: Sections 6 (Intellectual Property), 7 (Warranties and Disclaimers), 8 (Limitation of Liability), 9 (Refund Policy, to the extent applicable at termination), 12 (Indemnification), 13 (Confidentiality), 16 (Dispute Resolution), and 17 (General Provisions).

11. Acceptable Content

11.1 Content Standards
The Company may, but is not obligated to, refuse to include content that the Company, in its sole discretion, determines to be objectionable, including but not limited to content that:

  • Violates any applicable local, state, national, or international law or regulation
  • Infringes upon any third-party intellectual property rights, including copyrights, trademarks, or patents
  • Is defamatory, libelous, threatening, harassing, or invasive of privacy
  • Is obscene, pornographic, or sexually explicit
  • Promotes illegal activities, violence, discrimination, or hatred
  • Contains malware, viruses, or other harmful code
  • Misrepresents the identity or affiliation of Client or any third party
  • Violates any applicable advertising standards or regulations

THE COMPANY DOES NOT MONITOR, SCREEN, OR VERIFY CLIENT-PROVIDED CONTENT AND ASSUMES NO RESPONSIBILITY FOR DOING SO. The Company's right to refuse content under this Section does not create any duty to review, monitor, or screen content. Client remains solely responsible for ensuring all content complies with applicable laws and does not infringe third-party rights.

11.2 Content Refusal

  • If we determine that Client-provided content is objectionable under Section 11.1, we may notify Client and request replacement content
  • Delays caused by content replacement requests do not extend project timelines at our expense
  • We may terminate the agreement if Client insists on including content we have refused

12. Indemnification

12.1 Client Indemnification Obligations
Client SHALL irrevocably and permanently indemnify, defend, and hold harmless Prezlo, Ideal Conclusions Inc, and their officers, directors, employees, agents, successors, assigns, and affiliates (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including but not limited to reasonable attorneys' fees, expert witness fees, and costs of investigation) arising from or related to:

  • (a) Client's breach of any term, representation, warranty, or obligation under these Terms;
  • (b) Client's violation of any applicable law, statute, ordinance, or regulation;
  • (c) Any content, materials, data, or information provided by Client or displayed on Client's website;
  • (d) Client's use, modification, or distribution of the delivered website or any deliverables;
  • (e) Any claim that Client-provided or Client-approved content infringes, misappropriates, or violates any third-party intellectual property rights, privacy rights, publicity rights, or other proprietary rights;
  • (f) Any negligent, reckless, or intentional acts or omissions by Client;
  • (g) Any domain registration, including trademark or intellectual property disputes, UDRP/URS proceedings, or third-party claims related to Client's domain name selection;
  • (h) Any accessibility-related claims, fines, or lawsuits arising from the delivered website.

12.2 Indemnification Procedures
Client's indemnification obligations are conditioned upon: (a) the Company providing Client with prompt written notice of any claim (provided that failure to provide prompt notice SHALL NOT relieve Client of its indemnification obligations except to the extent Client is materially prejudiced thereby); (b) Client assuming sole control of the defense and settlement of such claim (provided that Client SHALL NOT settle any claim without the Company's prior written consent if such settlement would impose any obligation or liability on the Company or would not unconditionally release the Company from all liability); and (c) the Company providing reasonable cooperation to Client at Client's expense.

12.3 Survival
The indemnification obligations set forth herein SHALL survive the termination or expiration of these Terms indefinitely.

13. Confidentiality

13.1 Confidential Information
Both parties agree to keep confidential any proprietary or confidential information disclosed during the project.

13.2 Exclusions
Confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was already known to the receiving party
  • Is independently developed by the receiving party
  • Is required to be disclosed by law

14. Independent Contractor

14.1 Relationship
We are an independent contractor, not an employee, agent, partner, or joint venturer of Client. Nothing in these Terms creates any employment, agency, partnership, or joint venture relationship.

14.2 Subcontracting
The Company reserves the right, in its sole discretion, to subcontract or delegate any portion of the Services to third-party contractors, freelancers, or affiliates without Client's prior consent. The Company SHALL remain responsible for the performance of any subcontracted work. Client agrees that the Company's use of subcontractors does not constitute a breach of these Terms or any confidentiality obligations, provided that subcontractors are bound by confidentiality obligations no less protective than those set forth herein.

15. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, labor disputes, internet service disruptions, or pandemic.

16. Dispute Resolution

16.1 Informal Resolution
Before initiating any formal dispute resolution, the parties agree to attempt to resolve any dispute informally by contacting each other in writing.

16.2 Binding Arbitration
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION IN MARICOPA COUNTY, ARIZONA, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.

CLIENT HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT TO TRIAL BY JURY AND ANY RIGHT TO PURSUE DISPUTES IN COURT, EXCEPT AS MAY BE REQUIRED TO ENFORCE AN ARBITRATION AWARD.

The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if the parties cannot agree, appointed by the AAA. Each party SHALL bear its own costs and attorneys' fees, and the parties SHALL equally share arbitration filing fees and arbitrator compensation, unless the arbitrator determines otherwise.

Notwithstanding the foregoing, the Company reserves the absolute right, in its sole and exclusive discretion, to seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information without first submitting to arbitration.

16.3 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States of America, without regard to conflict of law principles.

16.4 Jurisdiction
Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in the State of Arizona, United States of America, and both parties consent to the personal jurisdiction of such courts.

16.5 Class Action Waiver
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST US.

16.6 Waiver of Jury Trial
TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING ARISING FROM OR RELATED TO THESE TERMS.

16.7 Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM CLIENT MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. THIS LIMITATION SHALL APPLY REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY.

17. General Provisions

17.1 Entire Agreement
These Terms constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements, representations, and understandings.

17.2 No Oral Modifications
These Terms may not be amended, modified, or supplemented except by a written instrument signed by an authorized representative of the Company. No oral statements, representations, or course of dealing shall modify or amend these Terms.

17.3 Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such finding SHALL NOT affect the validity of the remaining provisions, which SHALL continue in full force and effect. The invalid provision SHALL be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent, or if modification is not possible, SHALL be severed from these Terms.

17.4 Waiver
No waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party. Failure to enforce any provision shall not constitute a waiver.

17.5 Assignment
Client may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms freely.

17.6 Anti-Assignment of Claims
Client may not assign, transfer, or delegate any claim, cause of action, or right to recover damages against the Company to any third party. Any purported assignment in violation of this provision shall be void and unenforceable.

17.7 Notices
All notices shall be in writing and sent to the email addresses provided during the order process. Notices sent by Company to Client's designated email address SHALL be deemed received upon sending, regardless of actual delivery or receipt.

CLIENT IS SOLELY RESPONSIBLE FOR:

  • (a) Providing and maintaining a valid, monitored email address;
  • (b) Ensuring Company emails are not filtered as spam;
  • (c) Updating the Company promptly if Client's email address changes.

THE COMPANY SHALL NOT BE LIABLE FOR ANY CONSEQUENCES ARISING FROM CLIENT'S FAILURE TO RECEIVE OR READ NOTICES SENT TO THE EMAIL ADDRESS ON FILE, INCLUDING BUT NOT LIMITED TO MISSED DEADLINES, AUTOMATIC APPROVALS, HOSTING EXPIRATIONS, OR DOMAIN RENEWALS.

17.8 Headings
Section headings are for convenience only and shall not affect the interpretation of these Terms.

17.9 No Third-Party Beneficiaries
These Terms are intended solely for the benefit of the parties hereto and do not confer any rights, benefits, or causes of action upon any third party. No third party SHALL have any right to enforce any provision of these Terms.

17.10 Non-Disparagement
Client agrees not to make any public statements, whether written or oral, that disparage, defame, or reflect negatively upon the Company, its Services, or its personnel. This provision does not restrict Client's ability to provide truthful information in response to legal process or regulatory inquiry, or to post good-faith reviews on established review platforms.

17.11 Cumulative Remedies
All remedies provided in these Terms are cumulative and not exclusive of any other remedies provided by law or equity. The exercise of one remedy shall not preclude the exercise of any other remedy.

17.12 Governing Language
These Terms are executed in the English language. Any translation is provided for convenience only. In the event of any conflict between the English version and any translation, the English version shall control.

17.13 Version History
Prior versions of these Terms are available upon written request. Client's use of the Services is governed by the version of the Terms in effect at the time of order placement.

18. Contact Information

Prezlo is a service operated by Ideal Conclusions Inc, an Arizona S-Corporation. For questions regarding these Terms of Service, please contact us at:

19. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU SPECIFICALLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE BINDING ARBITRATION CLAUSE (SECTION 16.2), CLASS ACTION WAIVER (SECTION 16.5), JURY TRIAL WAIVER (SECTION 16.6), AND LIMITATION ON TIME TO FILE CLAIMS (SECTION 16.7). IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS.

Last Updated: December 16, 2025